Privacy Policy

Best Interest Pro ("the app", "we") is a documentation and organization tool for parents navigating custody and family court matters. It is not a law firm, and using it does not create an attorney–client relationship.

When you use the app, you may enter:

• Your account details, such as your name and email address.
• Records you create: log entries, dates and times, categories, descriptions, notes, and witness details.
• Supporting files you upload, such as photos, screenshots, documents, or recordings.
• Parenting plan, custody order, routine schedule, appointment, and expense information.
• Email addresses of people you invite to view records, such as your attorney.
• Messages you send to us through the support or contact forms.

You choose what to enter. The app does not require you to record anything you would rather leave out.

To run the app we keep basic technical information: when your account was created, when you last signed in, which sign-in method you used, and routine server records of requests needed to operate and secure the service.

On our public marketing pages (the website and landing pages, not inside your account) we use Google Ads measurement to understand which pages lead to sign-ups. That measurement may set cookies on those public pages. Your records inside the app are not used for advertising.

Records are private to the account that created them by default. Other users of the app cannot search for, browse, or open your entries, and the app enforces this at the database level rather than only in the screen you see.

The exception is sharing that you start yourself. If you invite an attorney by email address, the records you share become visible to that address while the share is active, and you can remove the share at any time. Public share links you create open a read-only summary of only the entries you selected, for anyone holding the link, so share them carefully.

Support messages go to the app's administrators so they can help you. We do not read your records to answer a support question unless you ask us to.

We use a small number of providers to run the app: Base44 for hosting, authentication, and secure data storage, and Stripe for subscription payments. If you choose to sign in with Google, Google handles that sign-in. These providers process information on our behalf and are not permitted to use your records for their own purposes.

We do not sell your information, and we do not share your records with advertisers or data brokers.

You can export records as PDFs. Exports are created on demand and downloaded to your own device. Once a file is on your device, or forwarded to someone else, it is outside our control.

Your records stay in your account until you delete them. You can delete individual entries at any time, and you can delete your entire account from Settings inside the app. Deleting your account removes your records and uploads from the app.

Limited billing records may be retained by our payment provider where tax and accounting rules require it.

The app is intended for adults. Accounts are not created for or by children. A parent's records may describe their children, and that information is entered and controlled by the account holder.

Data is transmitted over encrypted connections and stored in access-controlled systems, with each record tied to the account that created it. No service can promise perfect security, so please choose a strong, unique password and avoid uploading anything you would not want stored digitally.

You can review and correct anything you have entered, remove uploads and shares, export your records, and delete your account. If you have a question about your data, contact support and we will help.

If this policy changes in a way that affects how your records are handled, we will update this page and change the date at the top.

Questions about privacy can be sent through the contact page, or from inside the app through Support.